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How long does delivery take and what does it cost?

Perth Metro Delivery and Perth WA Regional $19.95, 2-4 Business Days. If area is remote may take longer.

Inter State $19.95, 4- 7 Business Days after order is placed.

*Please note that these delivery times for regional & inter state are estimates, & cannot be guaranteed.

At checkout the shipping will automatically calculate what category you fall under based on your postcode.

Can you help with urgent gifts?

Sure can! Please contact us directly to discuss any urgent matters at or give Sian a call on 0428 296 107.

What happens if something breaks in transit?

All our gift boxes are carefully checked before departure. Please contact us immediately if there has been any damage during delivery so we can rectify.

What is your returns policy?

All sales are final. We go to great lengths to ensure that your gifts get to you in the condition that we have packaged them. If there has been any damage in transit, please notify us immediately.

Please see our returns policy here for details on refunds, sale items, exchanges, return delivery & liability.

Does the box come with a card?

You may select one of the cards from our range at checkout. Write your personal note at checkout and this will be hand-written on the card of your choice for you.

Can I create my own box?

Absolutely, please contact us directly to discuss.

Can I create my own box?

Absolutely, please contact us directly to discuss.

Do you offer gifting services to corporates/professionals?

Yes, we love corporate gifting!

Please get in touch with Sian to discuss in detail on 0428 296 107 or

You may also request for our corporate brochure to be emailed to you.

Can you make substitutions to the boxes?

Of course! You are welcome to addon any item of your choosing to our pre-made boxes. 

If there is a delay in delivery from suppliers, or out of stock items, there may be unavailable gift items. When this occurs, we will notify you and will substitute an item with an item that is similar to, or of the same money value as the gift substituted. 

Can you return your cardboard boxes?

We encourage all our customers to either recycle, reuse or return our boxes once they have been unpacked.

Can I purchase a gift containing alcohol if I'm under 18?

No, both the purchaser and the recipient must be 18 years or over. So, even if the gift is for an adult, legally you may not purchase it if you are underage.

I want to choose the items in my giftbox! Is their a limit?

We suggest 3-10 items. If we can't fit what you have ordered into a gift box, we'll be in touch with suggestions for you.

Do you have any promo codes?

Those on our email list will be the first to hear about special offers including free shipping, discounts etc. 

For volume corporate orders, please get in touch and we'll organise individual discounts for you. 

Please note that these codes will only be honoured for the stated purposes.

What if my box includes chocolate and its a hot day?

We do not recommend sending chocolate during a heat wave/extreme weather, particularly via standard shipping to remote locations (as parcels may sit in vans during transit). 

Can I order multiple boxes?

Absolutely! Just add all of the gift boxes that you would like to your shopping cart and at checkout, clearly state the addresses for each gift box in the "delivery instructions" box, or if it's easier, just send us a separate email with your order number and all of the shipping details and we'll take care of it. 

What is the recipient isn't home when it arrives?

If no-one is home, unless you tell us otherwise, the couriers have "authority to leave" meaning that they will leave the parcel somewhere safe at the delivery address.

If there is nowhere safe to leave it (e.g. units/apartments), a card will be left & the parcel is taken to a nearby depot, agency or Post Office for collection or re-delivery. We understand that collecting parcels is not always convenient, but at this time, it's the most practical solution to a difficult set of circumstances.